About Us
We’re a team of entrepreneurs, mathematicians, scientists, writers, and artists. We love what we do. And we’re driven to win. For you.
Our Leadership Team
Ken Robbins | CEO
Ken got his start in business when he left GA Tech to pursue real estate. He started knocking on upwards of 150 doors every day which led him to became the youngest board-certified multi-million dollar producer by age 24. A man behind one of those doors was a veteran ad agency owner who recruited Ken into advertising and eventually backed Ken when he founded RMI. Ken has been featured in articles in Inventor’s Digest, Atlanta Business Chronicle, Strategic Healthcare Marketing. As well as a contributor to best-selling books, Socialnomics and The Digital Leader.
Brent Wheeler | EVP
Brent has been with RMI since the beginning, and since then, he’s spearheaded many of the agency’s largest initiatives for healthcare clients including Back Pain Centers of America, Liberty Medical, Spine Center Atlanta, Scooter Store, Invision Health and more. Brent has also driven campaigns on some of the agency’s key enterprise clients including The Home Depot, American Home Shield, Trugreen and Terminix.
David Secrest | SVP Operations
As the Senior Vice President of Operations, David oversees and manages cross-functional divisions within Response Mine and partners with other senior management to address strategies, directives and obstacles with the primary objective being timely delivery of services across the organization backed by the resources needed to execute on them. David also provides accounting financial analysis for each division while monitoring the profitability and losses of all agency initiatives.
Andrew Baum | VP Partnership Marketing
After running his own direct marketing agency for 12 years, Andrew met Ken Robbins and Brent Wheeler through one of his larger clients. The leadership at RMI decided to bring on Andrew as a consultant after a retreat meeting where they decided to explore adding a call center service offering. After Andrew consulted for a year, he came on full time, bringing the call center to RMI before moving into Partnership Marketing.
Eric Rehm | VP Operations
As the Vice President of Operations, Eric ensures that all operational elements for each department functions at the optimal level based on key objectives and operational plans. Prior to joining Response Mine in 2014, Eric spent twelve years working for American Home Shield focusing on recurring revenue models and call center operations, and his department drove more than $23 million in revenue each year. Under Eric, RMI’s in-house call center has seen its conversion rate nearly double while saving hundreds of thousands in outsourced costs.
Mark Hamilton | VP Finance
Mark applies systems dynamics and GAAP to shepherd the agency toward successful business operations. After learning public accounting practices at a local CPA firm, Mark then moved on to large companies like The Home Depot and Turner. Subsequently, Mark decided to take his career in a different direction so that he could work in an organization that better aligned with his values. He found that here at Response Mine and with RMI CEO Ken Robbins.
