Your organization needs a full-service call center that’s
focused on sales. We’re here to help you grow – exponentially.
FUELED BY OUR MISSION
Unlike typical call center BPO’s , RMI Fusion is committed to bringing you high-value customers without the risk. That’s why our performance based model guarantees you are only paying for newly acquired customers and not agent’s time.
LEAD BY OUR VISION
RMI fusion acquires customers scientifically and consistently through our PCI/HIPAA compliant sales call center. You will never pay for billable hours or wasted time … only results.
EXPERT AGENT SELECTION | We screen for persistence and reward on conversion. So our phone agents are predisposed to sell and close for you.
ROBUST STAFFING | Call answering is a key lever in improving your conversion — allowing us to answer the phone faster and minimize abandonment rates.
SCRIPT & RESPONSE TESTING | We test, measure and adjust sales scripts and call flow to improve your lead conversion.
COMPREHENSIVE DASHBOARDING | Track your program in real time with all the KPIs to ensure we’re converting for you.
RMI began testing its new offering of full-funnel marketing by driving leads to an outsourced call center to be closed.
Expanded our call center offerings to include the healthcare vertical and partnered with Back Pain Centers of America.
Launched RMI Call Center BPO services to help clients with call center operations and increasing sales units.
Launched an internal RMI Call Center with five agents for our home services client, based out of Atlanta, GA.
Expanded call center operations to 55 individuals by adding six new clients in the healthcare, and home services verticals.
Went to market with a new call center offering that is a performance-based model. Expanded call center operations to 100+ individuals working across multiple verticals and departments.