RMI Fusion™ Announces Major Call Center Expansion in a Year of Growth

Atlanta, Georgia – July 23, 2019

RMI Fusion™, subsidiary of Response Mine Interactive, announced this week that it is growing its call center staffing by 80%.

As a direct-to-consumer customer acquisition firm, RMI Fusion™ is a unique combination of its multi-brand platform, comprehensive marketing and call center program and advanced analytics team that works in tandem to acquire customers for its partners on a pay-for-performance basis.

RMI Fusion™ is in a state of evolution this year as it continues to expand its staff and business model according EVP & managing partner Brent Wheeler:

“We are changing and expanding in the home warranty & home services categories to better serve our partners and service providers in a way that better fits their needs in a changing landscape of consumer buying behavior,” says Wheeler.

To date, RMI Fusion has hired a large support team of over 60 additional sales agents and counting to focus on delivering value and expertise in the home warranty & home services categories.

This expansion has created a need for additional management and support.
RMI Fusion™ has hired Antwan Burks as a call center supervisor. As the team lead, Antwan brings his rich experience in business management including work as a call center supervisor for Terminix in sales. RMI Fusion has also promoted Jerome Debro to work force manager and Akilah Wolfe to call center staffing coordinator.

RMI Fusion™ is managed by RMI Partner & EVP Brent Wheeler. Brent has pioneered customer acquisition programs for the Home Depot, Brinks Home Security, American Home Shield, Trugreen and Terminix. Brent has also driven campaigns on some of the agency’s key healthcare clients including Back Pain Centers of America, Laser Spine Institute Liberty Medical, Spine Center Atlanta, Scooter Store and more.

More information about Brent, the RMI Fusion™ team and its programs can be found at the corporate website www.rmifusion.com.

For more information or media inquiries contact Scott Lawrence at Scott.Lawrence@responsemine.com